Privacy Policy

1. Scope

This Policy covers information processed through https://holisticintelligence.co, https://app.holisticintelligence.co, enterprise LOI forms, careers applications, contact forms, and related communications. It applies to Performance by Holistic Intelligence and corporate website interactions.

2. Information we collect

Depending on how you use our services, we may collect:

• Account and authentication data — such as email address and authentication credentials or tokens used to create and access an account.
• User-created content — life areas, routines, tasks, dependencies, calendar blocks, chats, notes, and attachments you choose to create or upload in Performance.
• Device permissions (optional) — if you grant them, camera, microphone, photos/media, notifications, and speech-related permissions may be used to enable corresponding product features. You can deny or revoke these permissions in your device or browser settings.
• Product analytics — usage events and diagnostic information that help us understand feature adoption, reliability, and product quality.
• Website and form submissions — enterprise LOI details, careers applications (including resume links and portfolio URLs), and contact messages.
• Billing information — subscription and payment-related data processed in connection with Stripe web billing. Payment card details are handled by Stripe; we do not store full card numbers on our servers.
• Technical data — IP address, browser/device type, approximate location derived from IP, timestamps, and similar log data.

3. How we use information

• Provide, maintain, and improve Performance and our websites
• Authenticate users and secure accounts
• Deliver AI-assisted features using your relevant context
• Process subscriptions and billing
• Respond to support, enterprise, careers, and contact requests
• Monitor reliability, prevent abuse, and protect our services
• Comply with legal obligations and enforce our terms

4. AI features

Performance may use AI model providers to generate suggestions, summaries, or other assistance based on prompts and relevant user-provided context. AI outputs can be inaccurate or incomplete and should not be relied on as sole professional, legal, medical, or financial advice. We configure providers for product functionality and do not sell your personal content as a standalone dataset.

5. Service providers and processors

We use trusted service providers to operate our products, which may include:

• Supabase — application backend, authentication, and database infrastructure
• AI model providers — processing necessary to deliver assistance features
• Stripe — web billing and payment processing
• Hosting, analytics, email, and security vendors as needed to operate the service

These providers process information under agreements that restrict use to providing services to us, subject to applicable law.

6. Sharing of information

We may share information:

• With service providers acting on our behalf
• If required by law, legal process, or governmental request
• To protect rights, safety, security, and integrity of our services
• In connection with a corporate transaction such as a merger, acquisition, or asset transfer, subject to appropriate safeguards
• With your direction or consent

We do not sell personal information for money.

7. Data retention

We retain personal information for as long as needed to provide the services, fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and context. When information is no longer needed, we delete or de-identify it, subject to technical and legal constraints.

8. Deletion requests

You may request deletion of your account and associated personal data by emailing support@holisticintelligence.co from your account email with the subject “Account deletion request,” or by using an in-product deletion flow if available. We will confirm and process requests according to applicable law. Some information may be retained where required for legal, security, fraud-prevention, or legitimate business recordkeeping purposes.

9. Security

We implement administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. This Policy does not claim specific third-party security certifications.

10. Children

Our services are not directed to children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us and we will take appropriate steps.

11. International processing

We may process and store information in the United States and other countries where we or our providers operate. Those locations may have data protection laws that differ from the laws in your jurisdiction. Where required, we use appropriate transfer mechanisms.

12. Your choices and rights

Depending on your location, you may have rights to access, correct, delete, or export personal information, or to object to or restrict certain processing. To exercise rights, contact support@holisticintelligence.co. You may also control optional device permissions in your device/browser settings and manage marketing or notification preferences where available.

13. Policy updates

We may update this Privacy Policy from time to time. We will post the updated Policy on this page and revise the effective date. If changes are material, we may provide additional notice as appropriate.

14. Contact

For privacy questions or requests, contact:
Holistic Intelligence, Inc.
Email: support@holisticintelligence.co
Website: https://holisticintelligence.co